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There are two ways to set up repairs of your unit(s) with MEDI:


  1. If you are located in California, Nevada, or Hawaii, you may schedule an appointment for a technician to service your equipment at your location. If you are interested in this option, please fill out the form below and someone from our office will call you to set up an appointment. Please note: If you are located in Southern/Central California, Nevada, or Hawaii, MEDI will do everything possible to accomodate your schedule, but please allow ample time to schedule your apointment on future dates.

  2. You may drop off or ship your unit(s) to MEDI for repair. Our address is 4814 E. 2nd Street, Benicia, CA 94510.  IMPORTANT! When sending in your audiometer, you MUST include the headset!

Service Fees

Service fees for vision screeners are $125 per hour, plus parts and return shipping. We will provide you with an estimate and will await your approval before proceeding with the repair. If service is declined, there is an $85 evaluation fee, plus return shipping. Service fees for all other equipment vary based on make, model and type. 

Call us at 800-736-6334 or fill out the form below for an estimate.

Request Service

Please fill out the form below. We will get back to you as soon as possible.

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